using the voice memo function on WhatsApp as a sort of dictaphone to “talk in turns” rather than hold “a live conversation” is now a thingThe title of the article that introduces this seems to be adding to the moral panic reaction. The actual article is actually better than that. But I did read this because I was wondering in what way I was going to disagree. And in relation to the sentence quoted above, I felt I could see how, in fact, this development might be viewed as a positive by users. Now, I'm not sure in what I'm about to write, whether I'm interpreting rightly in terms that users would recognise. What I'm offering is an interpretation of why I could imagine myself doing that.
Perhaps you might sympathise if I tell it this way: have you ever found that you wished that your conversation partner would stop interrupting and just let you say the whole thing in one go? Have you ever found that the data-bandwidth of your phone connection keeps meaning that you lose chunks of what the other person says because of your own interruption, cough, or background noise at your end forcing the connection to switch and choose between send and receive to the detriment of the conversation? (Because at that point you can't listen and speak at the same time). If you have then you have possibly come across the situation that this clever little trick may have been designed to overcome. Add to that the possibility that you are holding the conversation in conditions where interruptions are taking place (having to give change, get on the bus, etc) and it becomes a way to optimise communication. It also gives a way to listen again to parts to make sure you have got it right before you compose your own response. In fact it could helpfully slow down a conversation to proper thinking speed. It also gives the speaker the chance for a 'do-over' when something is not well expressed.
Far from an indicator of the end of civilisation, it may actually be the harbinger of better listening and speaking.
As Neil Postman and Andrew Crouch would remind us, though, we might do well also to consider the downsides: what is disabled or made harder by this. And I guess for some people it is easier to spot these. Probably it means that some of the joyous spontaneity of a lively conversation is deadened: that sense of mounting excitement as ideas and perspectives are shared and well received and a synchrony of thinking and feeling develops. What is also lost is the feedback of visual clues and verbal cues that as a speaker you have tried the patience of your listener(s) or that you have failed to convey your meaning and are puzzling your hearer(s) -or are angering them. Those feedback clues that enable us to adjust our speaking and self-presentation in order to communicate better and to rebalance rapport in the present moment.
If we think about what it is like to hear an answer-phone message, we get a clue also to how it might go. There is a slightly greater degree of 'objectivity' in the listening because we are less directly involved. For the speaker it is just a little bit harder to order our thoughts, but we do have to think a bit more about how what we are saying will be received because we don't have the visual and verbal cues to give us in-the-moment feedback. These factors will prove to have their plusses and minusses and we will have to evolve our practice to take account of them as they become apparent.
But the thing to remember is that it is the trying these things out that shows what is and isn't possible. If the things that it enables are useful -and more useful than the downsides are difficult, then the thing will develop and pick up its own etiquettes which will also affect the perceptions and notions of 'good practice', respect etc. So try it, wait and see if and how it is useful. It won't kill the art of conversation: there are too many pleasures in synchronous conversation for it to die. But it might be supplemented by this less synchronous form.
In Christian terms, I think I welcome the possibility of having a slow form of conversation where people can think about things less immediately. Being able to listen more fully and to meditate on what is being said and shared chimes well with a big stream of Christian thought over a long time. It can be a positive expression of loving neighbour by giving them space and consideration to express themselves and to give us a chance to respond better in loving attention and reply. It could be a school of re-ordering our responsiveness by giving us a chance to practice good replies and self-awareness at a speed we can think by initially -until our neural pathways have built a highway for charitable responding.
Perhaps too, it helps us to ponder what communication is and in doing so to think more about divine-human communication. While we are only too used to thinking about the word of God as something written, we have tended to forget that originally it was/is spoken, indeed performed. The Bible is a record of that (an inspired record and interpretation, but still somewhat second hand). So re-learning through a slightly strange medium what is involved in 'live' oral communication may benefit us in considering human-divine communication afresh. It may be worth considering that perhaps we only have a written Bible because there wasn't sound-recording technology ... ! ... ?
Have smartphones killed the art of conversation? | Technology | The Guardian:
And PS -see whether this article from four months later picks up the same thoughts.
