Samsung: finally respond after we contact sponsees

Finally, after contacting Chelsea FC and cc'ing Samsung. I notice too that they routed it through the appropriate regional office (in Gateshead) ...

Dear Customer,


Thank you for getting in touch and raising an important issue regarding
sourcing in Indonesia.

We take all of these matters very seriously and have been engaging with
Friends of the Earth and the broader electronics industry on this issue for
some time. We are also undertaking a thorough investigation of our supply
chain in the region to better understand what is happening, and what part we
play. While we do not have a direct relationship with tin suppliers from
Bangka Island, we do know that some of the tin that we use for manufacturing
our products does originate from this area, which sources much of the
electronics industry.

We believe that our work on this issue should be collaborative, and as a
responsible business we are contacting suppliers, industry bodies and
governments to better understand the issues that you raise and work together
to find solutions. We will communicate with you again as we learn more about
this matter.

Thank you again for your interest in Samsung Electronics.


Kind Regards,

Alan
Samsung Customer Support Centre